Insurance work handled end to end — we deal with your insurer direct so your truck gets repaired and back on the road faster.
Get a quoteWhen a claim is involved, the paperwork can keep a truck off the road longer than the damage does. We handle insurance repairs end to end — documenting the damage, building the Mitchell estimate, and working directly with your insurer through approvals and supplements — so the repair moves while you keep running your fleet.
Damage assessment & documentationEvery claim starts with a thorough assessment. We document the damage, photograph it and strip back where needed to expose anything hidden, then build a complete claim file. Getting it right up front is what keeps a claim from stalling later.
Mitchell estimatingWe build an accurate, itemised estimate with Mitchell — the standard insurers work from — covering parts, labour and structural work. Because the estimate is precise and properly documented, approvals move faster and there are fewer surprises down the line.
Insurer-direct coordinationWe deal with your insurer directly — submitting the estimate, securing approvals and raising supplements if more damage is found once work begins. You stay in the loop on progress, but you do not have to chase the claim yourself.
Repair to OEM spec & returnOnce approved, the repair is carried out to original-equipment standard — structural, body and refinishing work all in-house — then tested and returned road-ready. The goal is a vehicle that comes back right, not just back fast.
Yes. Insurance repairs are handled insurer-direct — we prepare and submit the Mitchell estimate and coordinate approvals and supplements with your insurer through to completion.
We work with all major insurers and handle the claim documentation and communication on your behalf.
No. Bring the vehicle in or send us the details — we assess the damage, build the Mitchell estimate and submit it to your insurer for you.
We raise a supplement with your insurer documenting the additional damage, get it approved, and carry on — so the repair stays complete and properly covered.
It depends on insurer approval times, the severity of the damage and parts availability. We push the claim forward and keep you updated to minimise downtime.
